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Revisioning for the Largest Transportation Agency

February 3, 2014

Client: Los Angeles Metropolitan Transportation Agency (LA Metro) Beacon was selected to assist Metro’s CEO revise the agency’s vision, mission and value statements to reflect the evolving direction of the agency’s role in developing the county’s transportation infrastructure for the next century. Beacon conducted interviews with Metro’s senior and mid-level managers in 25+ departments and divisions to get feedback on the organization’s current priorities and future plans that were used at an executive session that we facilitated to draft…

Public Engagement and Awareness into the Fwy 710 Development

January 3, 2014

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Communication, Public Engagement

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Client: LA Metro Beacon was selected as part of a team of consultants to facilitate public meetings in advance of the design/build of SR710 gap project in the San Gabriel Valley which included some contentious stakeholder communities in Pasadena, South Pasadena and Glendale. Beacon conducted outreach and brought diverse ethnic communities including Armenian and Asian communities in the San Gabriel Valley into the public input process and participated in facilitating 15 public meetings in 6 weeks. Beacon provided input into messaging,…

Strategic Planning for the Largest Public Utility Agency

January 3, 2014

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Communication, Planning

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Client: Los Angeles Department of Water and Power (LADWP) Beacon was selected as a subcontractor to assist an international management consulting firm with the development of the enterprise-wide strategic plan for LADWP, including a SWOT analysis of 9,200 internal employees and thousands of external stakeholders including business, labor, environmental, and neighborhood groups through online surveys, focus groups and interviews; and developing an internal and external communications strategy for plan implementation. We facilitated a leadership retreat and developed questionnaires for stakeholders to…

Empowering our Neighborhoods to Lead

January 3, 2014

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Performance Management

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Client: Los Angeles Department of Neighborhood Empowerment (LA DONE) Services have been provided to the following Neighborhood Councils: Pico, Van Nuys, Greater Echo Park Elysian, North Hills East, Watts, and MacArthur Park Beacon has a long-term contract with DONE to provide leadership development services for Neighborhood Council (NC) boards. We have conducted leadership development focusing on issues ranging from communication, organizational management, working in teams, collaboration and decision making. To diagnose issues, Beacon initially conducts an assessment using online and paper surveys.…

Demonstration Plan for Mass Care and Shelter

January 1, 2014

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Disaster Planning, Planning, Public Engagement

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Client: Los Angeles Office of Homeland Security and Public Safety Beacon was part of a team that developed a Mass Care and Shelter plan for the Los Angeles area; Beacon had responsibility for developing the MCS Plan for the City of Whittier. The planning process involved conducting community meetings and interviews with internal city stakeholders (various divisions of the City, including fire, police and public safety) and external stakeholders, including hospitals, school districts, colleges, Red Cross and other CBOs…